Don't show user names here
closed
Max Hodges
closed
We've complained about this to Canny for years, but they wouldn't fix it. It's not something we have control over.
They finally added a solution recently, but they are charging customers like us $400 per month to anonymize user names. We think that's a pretty terrible thing for them to do (basically, they've created a "feature" no one wants and then charge ~$5000 per year to remove it). We've let them know how we feel, but unfortunately, this is not the best way for us to spend our money at this time. That adds up to nearly $50,000 over the next ten years. There are more impactful ways to use our funds, such as investing in improving our product.
So, we will pass on Canny's offer for now, but we will continue to evaluate alternatives to Canny since we are not happy with their product design decisions.
Max Hodges
closed
We've complained about this to Canny for years, but they wouldn't fix it. It's not something we have control over.
They finally added a solution recently, but they are charging customers like us $400 per month to anonymize user names. We think that's a pretty terrible thing for them to do (basically, they've created a "feature" no one wants and then charge ~$5000 per year to remove it). We've let them know how we feel, but unfortunately, this is not the best way for us to spend our money at this time. That adds up to nearly $50,000 over the next ten years. There are more impactful ways to use our funds, such as investing in improving our product.
So, we will pass on Canny's offer for now, but we will continue to evaluate alternatives to Canny since we are not happy with their product design decisions.
J
John Smith
Hey, let me solve this for you!
Canny announced this on February 9, 2024:
"Anonymous boards are here! Head to your board settings and toggle on "Use user aliases in posts, comments, votes, and comment likes"."
Please enable this setting. It's literally just a few clicks and it would solve your #4 highest feedback suggestion.
I literally set up a fake Canny account just so I could find this for you 😅
Update: here's a screenshot that shows exactly how to enable the setting
T
Trevor O'Reilly
People don't really use their real names on the internet in public spaces.
I think people are concerned about their privacy. It's a pretty popular thing to be concerned about 😂
The fact that this is currently your #4 most popular suggestion should be enough to implement this.
Even if that wasn't enough, another good reason to implement this would be so you aren't sued for violating privacy laws of various countries or accused of GDPR violations. Those are also good reasons.
However, I realize you use a third party ("Canny") for your feedback system, and might not have control of what is displayed? But you could at least put in a suggestion for them to give you the option to remove the username from the display and report that here.
N
No Name
+1, I had to create a separate account with an email address that does not match my blackship one just to get rid of my real name being public here
D
Daniel Noll
I kind of get it. If it were usernames it would be fine, but it's not, it's real names.
D
Daniel Noll
Actually it's not even real names, this is the old name that I don't use anymore.
M
Marilyn Dewi
under review