Changelog

Follow up on the latest improvements and updates.

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The strike by Canada Post's postal workers ended on Tuesday, December 17 (local time), as confirmed by Canada Post. Japan Post has also announced that international mail shipments to Canada resumed yesterday, Wednesday, December 18.
However, Canada Post has indicated that significant delivery delays are expected as they work through the backlog of mail accumulated during the strike.
These delays may persist until the end of January 2025.
Additionally, please be aware that backlogs often increase the risk of missing or misplaced packages during processing.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
For Japan Post's official announcement (Japanese):
Effective January 1st, DHL will implement the following fee changes:
Oversized Cargo Fee:
¥3,300 (approx. $22.55 USD) for packages with any side exceeding 100 cm (reduced from the previous 120 cm threshold).
Heavy Cargo Fee:
¥3,300 (approx. $22.55 USD) for packages weighing over 25 kg but less than 70 kg.
If a package qualifies for both the size and weight conditions, only the Oversized Cargo fee will apply.
Note:
All fees will be charged in USD based on real-time currency exchange rates at the time of shipping. The USD amounts provided above are estimates and may vary.
These adjustments are in line with DHL’s global shipping policy updates.
Dear Customers,
Our office will be closed for the Japanese holiday season from
Tuesday, December 31st, to Saturday, January 5th
.
Email and chat support will be paused during this time.
Shipments will resume on
Monday, January 6th.
All inquiries and shipments will be handled in the order they were received once we return.
Thank you for your understanding, and we wish you a wonderful holiday season! 🎄🎉
The Blackship Team
Attention Blackship Passengers: Christmas is coming soon, and many Japanese stores are offering amazing Black Friday deals right now! 🎉 Take advantage of these fantastic sales to get unique gifts for the season.
in Blackship
From December 4th to December 10th, 2024,
enjoy
50% off our Consolidation Fee
for all shipping requests placed during this period (all time zones).
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Stock up on unique gifts and treasures for the holidays from Japanese stores during Black Friday—this is the perfect time to shop! Then ship them with Blackship to make Christmas extra special for your loved ones! 🎄🎁
⏰ Limited-Time Offer
Even if your package is prepared for shipment after December 10th due to high demand, you’ll still qualify for the discount as long as you make your shipping request within the promotional period.
🎅 Start Your Holiday Shopping Now
Save on shipping and spread the joy of Christmas with Blackship! Happy shopping and shipping this holiday season!
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We have an important update regarding our storage fees at Blackship.
Starting on June 12th
, we will update our storage fees based on package size. Here’s a quick look at the new fees in US dollars:
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Please note that all packages will still enjoy 45 days of free storage. If your account is set up with a foreign currency, fees will be converted accordingly.
For customers using Two-Step Checkout (Pack & Hold), be aware that once your package is marked "Ready to Ship," you will have 7 days to complete your shipping request. After 7 days, your ready-to-ship package will accrue storage fees based on the daily rate.
Finally, these new shipping fees will not be discounted based on your Blackship Reward Plan level.
We are sorry for any inconvenience this may cause. We're implementing these changes because we're running out of space in our distribution center. While we search for a new location, this update is necessary to ensure smooth operations. Later in the year, we intend to reduce these storage fees once we've relocated to a larger distribution center.
We have refined our K-Pop Album Handling Service.
What's Enhanced?
Selective Unboxing
: Benefit from our extensive experience selecting the items you treasure.
Shipping Savings:
Pay less by shipping only what you want, like exclusive photo cards.
Straightforward Fees:
A simple fee structure of just $10 base + $0.92 per album unboxed.
Place your shipping request, and let our expert team take care of the precision handling your collection deserves.
How to place a request?
  1. Choose the "K-POP processing option" as an add-on when you place a packing or consolidation request
Screenshot 2024-04-24 at 14
  1. You will see a "K-POP Processing" form as the next step in your shipping request.
Screenshot 2024-04-24 at 14
Screenshot 2024-04-24 at 14
You can read more about how to fill in the form below:
Exciting news from Blackship! We've just launched our 2-Step Checkout process, designed to give you more control and flexibility over your shipping decisions.
Why You'll Love It?
Total Control:
Choose and adjust your shipping method after we prepare your package (packing or consolidation) for international shipping and you know the final shipping price.
Pause After Packing:
Decide when you're ready for us to send your package.
Flexibility:
Enjoy up to 7 days of complimentary storage in our warehouse, allowing you to choose the best shipping time.
Ready to take control of your shipping experience? Click here to learn more about our 2-Step Check Out process and how it can benefit you.
Happy shipping,
The Blackship Team at Blackship.com
Dec 13rd, 2023
Unfortunately, Blackship will no longer accept PayPal as a payment method after Dec. 30, 2023.
This decision is part of our commitment to streamline our operations and enhance our overall service efficiency.
We recognize that this change may require an adjustment for those who have preferred using PayPal. To ensure a smooth transition, we encourage you to add a card in Billing > Payment Methods. Credit and debit card payments at Blackship are securely powered by Stripe, one of the top payment platforms in the world.
Our customer support team is available to assist you in making this transition as seamless as possible. Should you have any questions or need help, please do not hesitate to reach out.
We appreciate your understanding and continued support as we make these improvements. Thank you for being a valued part of the Blackship.com community.
Dec 13rd, 2023
We would like to inform you of an upcoming change to our services regarding the purchasing and shipping toy guns and Airsoft guns overseas.
Beginning of December 15th, we regret to inform you that we will temporarily cease accepting orders for toy guns for international shipping.
This decision is made to ensure compliance with certain regulations and to enhance our service quality.
For toy guns that are currently in our warehouse, we want to reassure you that shipping options are still available within specific timelines:
- UPS Shipping Deadline:
Orders will be accepted for UPS shipping until December 25th.
- Japan Post Shipping:
Subsequently, from December 26th onward, we will exclusively use Japan Post for international shipping.
We understand the importance of these items and the holiday season, and we appreciate your understanding and cooperation during this transitional period.
For any inquiries or concerns, please feel free to reach out to our customer support team. We value your business and look forward to continuing to serve you with the best possible service.
Thank you for your understanding.
Oct 1st, 2023
We are excited to share some long-awaited news with our customers! In the wake of the COVID-19 pandemic, several cheaper shipping options, notably the small packet service by Japan Post, were temporarily suspended across many countries. Some of these services have remained unavailable to some countries even after the pandemic's getting better over time.
Finally, effective October 1st 2023, we are pleased to announce that Japan Post has officially resumed its small packet airmail service to many countries. Additionally, they have also resumed some parcel airmail and EMS options to specific countries, such as:
  • United States
  • Canada
  • United Kingdom
  • Germany
  • France
And many more!
We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!
Please read more details here.
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