Feb 22th, 2023
We're excited to announce the launch of one of our most requested features: the option to keep the original box during shipping.
Typically, we will remove the original packaging during the packing process to consolidate items into one box and reduce shipping costs. However, we understand that some customers prefer to keep the original box for various reasons, such as collecting, reselling, or sentimental value:
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To accommodate this, we'd like to introduce a new feature that allows you to quickly request that we save the original shipping box for a specific package:
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This feature eliminates the need for customers to use the note feature, which can sometimes be overlooked by packers due to human error. So by using this new feature, you can quickly and easily indicate which package you'd like us to ship as is, without removing the original box.
We appreciate that our customers have unique preferences and needs, and we're always looking for ways to improve our service. Our team is constantly working to make incremental improvements to Blackship, and we welcome your feedback.
If you have any other suggestions for how we can improve our service, please don't hesitate to share them with us by leaving product feedback or emailing us at help@blackship.com.
We hope this new feature will make your forwarding experience with us even smoother, and we look forward to continuing to serve you in the future. :)
For more information about this feature, please check here.